Privacy Policy

Effective Date: [May 2025]

This Privacy Policy describes how Neurodiversity Support ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website [www.neurodiversitysupport.co.uk] ("Site") or use our services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and other contact details provided via our contact forms or booking system.

Information relevant to your enquiries or bookings (e.g., background information provided during consultations).

Website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide services.

Schedule and manage appointments.

Improve our services and website experience.

Communicate with you regarding updates, reminders, and resources (only with your consent).

We do not sell, trade, or rent your personal information to third parties.

3. Booking and Third-Party Services

Our appointment scheduling is handled via Setmore. When you book an appointment, your information is processed in accordance with Setmore's privacy policy.

4. Cookies and Analytics

We use cookies and tools like Google Analytics to understand how visitors use our site and to improve user experience. You can disable cookies through your browser settings.

5. Data Storage and Security

Your data is stored securely and only accessible to authorised individuals. We take appropriate steps to protect your personal information from unauthorised access, alteration, or disclosure.

6. Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction or deletion of your data.

Withdraw consent for communications.

Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Kelly Young
Head of Pre-Assessments
Email: kelly@neurodiversitysupport.co.uk
Website: www.neurodiversitysupport.co.uk

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.

Stay Quirky , Stay Brilliant !! 🧠🌈✨

Mrs Kelly Young DipHE Social Sciences 

Neurodiverse Consultant 

Neurodiversity Support 

https://kellyyoung.setmore.com/